The Elearning Community

Posted: **Wed Dec 14, 2022 3:10 pm**

Hello,

since we updateded to Forma 3.3.2, we have the following problem:

When a user logs in with the correct password, everything is okay.
When someone enters a wrong password, he gets a white (empty) page and that's it.

In the error logs I see the following (URL replaced):

Code: Select all

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to a member function set() on null in /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php:82\nStack trace:\n#0 /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php(74): Plugin\\FormaAuth\\Authentication::_incrementSessionLoginFailuresNumber()\n#1 /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php(58): Plugin\\FormaAuth\\Authentication::_loginFailure()\n#2 /var/www/vhosts/akademie.*/httpdocs/lib/lib.pluginmanager.php(76): Plugin\\FormaAuth\\Authentication::getUserFromLogin()\n#3 /var/www/vhosts/akademie.*/httpdocs/lib/lib.authenticationmanager.php(63): PluginManager->run_plugin()\n#4 /var/www/vhosts/akademie.*/httpdocs/appCore/models/HomepageAdm.php(45): AuthenticationManager->login()\n#5 /var/www/vhosts/akademie.*/httpdocs/appCore/controllers/HomepageAdmController.php(391): HomepageAdm->login()\n#6 /var/www/vhosts/akademie.it-work...', referer: https://akademie.*/index.php?r=adm/homepage/show&done=logged_out*

Same happens on a Test System which is on another server and which was upgraded separaely (no clone).

Please help...

Posted: **Wed Dec 14, 2022 3:46 pm**

Maybe you meant 3.3.2.
3.2.2 version does not exist.

Anyway, we can't discuss publicly and help with a version that is not public yet.

Posted: **Wed Dec 14, 2022 5:39 pm**

Yes its 3.3.2, sorry. corrected now.
Still the same problem, regardless the numbers

Posted: **Wed Dec 14, 2022 5:50 pm**

As said, we can't replicate and discuss here until it's not public.
If you need dedicated support, please use the private form.

Posted: **Wed Dec 14, 2022 6:03 pm**

I really don't understand.
3.3.2 is described as "the latest stable release".

So you are saying, stable is not stable and also unsupported?
And I get no support because I paid to get the newer version?

I am very confused about this...

Posted: **Wed Dec 14, 2022 6:19 pm**

I said it's not public.
This is a public community.
Contact developers if you have a private dedicated area to do that or hire a developer privately.

Posted: **Tue Dec 20, 2022 9:56 am**

itworks wrote: ↑Wed Dec 14, 2022 6:03 pm I really don't understand.
3.3.2 is described as "the latest stable release".

So you are saying, stable is not stable and also unsupported?
And I get no support because I paid to get the newer version?

I am very confused about this...

Let me try to clarify
- 3.3.2, as every other version that we release, is stable and is supported. We have several customers on this version
- supported means that if somebody (our customers, or forum users) says there are bugs, we check them and the fixes will be included in the next version that will soon be released
- association membership means, among other things, that you can always download the very latest version
- it doesn't mean you get customzed assistance on your installation
- what alfa24 is saying is that he doesn't have access to 3.3.2 so he cannot offer advice on that

The Elearning Community

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Re: Login Problems since Update to 3.3.2

Re: Login Problems since Update to 3.3.2