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I have been working at a PHPmailer Dysfunction for weeks now. None of my students are receiving confirmation emails. My site host ran a test and concluded that the error is in the Forma script, but I can't find it anywhere. I have tried deleting all my files and re-installing Forma from scratch. The only constant has been my server, which I have not changed or reset. I am wondering if I need to start a new server and migrate my users and records over. I have also tried updating PHPmailer with the files available on github.

So far, nothing seems to help. Has anyone experienced this issue? Any suggestions are greatly appreciated.

Hi,

sorry, but Forma correctly sends emails, I guess something in your configuration is not right.
What version of Forma are you on?
Have you configured the SMTP sender?

I experienced issues with phpmailer instance of Forma many times, but all different from each other. Sometimes it was the SMTP protocol, sometimes the certificate, sometimes it was due an SPF setting in the DNS record.
It's nearly impossible to investigate without being on your server, but a medium skilled system engineer can surely do the trick.

I think you might be on to something about the spf record. What did you do to fix it?

max wrote: ↑Mon Oct 25, 2021 7:16 pm Hi,

sorry, but Forma correctly sends emails, I guess something in your configuration is not right.
What version of Forma are you on?
Have you configured the SMTP sender?

I’m using v2.3.0. I can’t get SMTP to connect to any of my SMTP relays, including localhost:25, so I’m just using the default PHPmailer. I’ve got a feeling it could be the SPF record, but I’m not sure.

ZenZephyr7 wrote: ↑Tue Oct 26, 2021 1:06 am I think you might be on to something about the spf record. What did you do to fix it?

https://www.dmarcanalyzer.com/spf/how-t ... xt-record/

check my post above, you may be having same issue.