Scorm and PDF uploads not working

Install and configure FormaLMS and DoceboCE
gbslearning
Newbie
Posts: 15
Joined: Fri Jan 25, 2019 11:52 am
Version: forma.lms 2.0

Scorm and PDF uploads not working

Post by gbslearning » Wed Jan 30, 2019 10:16 pm

Hello
I created a course and tried to add a pdf learning object but it never appeared. So I tried to upload a sample scorm file with demo content and this uploaded but returned the message "please wait" and the rest of the page was blank / white.

I tested the scorm file and it worked at https://cloud.scorm.com

Is there something I need to do regarding permissions on the server for file uploads? If so what should they be on each folder or the files folder please?

I am using Version 2.0

Thanks for any help

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canelli
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Posts: 482
Joined: Thu Nov 08, 2012 12:21 pm
Version: forma.lms 2.0
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Re: Scorm and PDF uploads not working

Post by canelli » Thu Jan 31, 2019 4:55 pm

Hi
filesfolder and all subfolder must have read / write permission for the user running the web server

folder files (and subfolder) : drwxr-xr-x ( 755 )

default apache webserver user
ubuntu / debian / suse : www-data (id 33)
read-hat EL, centos , .., oraclelinux , amazon ami : apache (id 48)
Cercate nel forum le riposte prima di chiedere. Check the forum before posting
---------------
Claudio Anelli
Joint Technologies - Sistemi avanzati per l'information technology

http://www.joint-tech.com
---------------

gbslearning
Newbie
Posts: 15
Joined: Fri Jan 25, 2019 11:52 am
Version: forma.lms 2.0

Re: Scorm and PDF uploads not working

Post by gbslearning » Thu Jan 31, 2019 6:01 pm

Hi Canelli
Thanks for responding. I can confirm the files folder and all sub-folders and files have (755) permissions. Is there anything else I can try?
Thanks

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canelli
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Joined: Thu Nov 08, 2012 12:21 pm
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Re: Scorm and PDF uploads not working

Post by canelli » Fri Feb 01, 2019 12:33 pm

check
a) that file esxtensions you are using are listed in the general config parameter "white list"
b) thet you have enabled fileinfo module into php

there are other threads in the forum with a deeper help
Cercate nel forum le riposte prima di chiedere. Check the forum before posting
---------------
Claudio Anelli
Joint Technologies - Sistemi avanzati per l'information technology

http://www.joint-tech.com
---------------

alfa24
FormaLms Master
Posts: 280
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Scorm and PDF uploads not working

Post by alfa24 » Fri Feb 01, 2019 1:12 pm

Try to turn on debug in config.php and come back with the error both on the page (if any) and the network tab of developer console.
I'm Jasmines, the One

gbslearning
Newbie
Posts: 15
Joined: Fri Jan 25, 2019 11:52 am
Version: forma.lms 2.0

Re: Scorm and PDF uploads not working

Post by gbslearning » Fri Feb 08, 2019 8:45 pm

Sorry for the delay in responding everyone. I have been ill for the past week.

So I have checked the following as you suggested:

1)Yes to: check file extensions are included in the settings/config/advanced/whitelist
2) Yes to: fileinfo is enabled in php
3) enable php warnings in confg.php (OMG this is a very big list of warnings)

Login page:

Warning: Illegal string offset 'browser' in /siteroot/mydomain/public_html/formalms/lib/layout/lib.layout.php on line 301

Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.platform.php on line 342

Warning: Creating default object from empty value in /siteroot/mydomain/public_html/formalms/lib/lib.platform.php on line 50

Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.utils.php on line 552

Warning: in_array() expects parameter 2 to be array, null given in /siteroot/mydomain/public_html/formalms/lib/lib.jquerylib.php on line 88

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Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.utils.php on line 552
Left logo

Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.utils.php on line 552

Notice: Use of undefined constant Docebo - assumed 'Docebo' in /siteroot/mydomain/public_html/formalms/appCore/Template/TwigManager.php on line 43

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Course Page:
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Warning: Illegal string offset 'browser' in /siteroot/mydomain/public_html/formalms/lib/layout/lib.layout.php on line 301

Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.platform.php on line 342

Warning: Creating default object from empty value in /siteroot/mydomain/public_html/formalms/lib/lib.platform.php on line 50

Strict Standards: Non-static method PlatformManager::createInstance() should not be called statically in /siteroot/mydomain/public_html/formalms/lib/lib.utils.php on line 552

Warning: in_array() expects parameter 2 to be array, null given in /siteroot/mydomain/public_html/formalms/lib/lib.jquerylib.php on line 88

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Jump to module content Course documents

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++++++++++++++++++
COURSE DOCUMENTS (scorm powerpoint)
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Loads an XML error popup window and this shows on the brwser window:

Strict Standards: Declaration of Mysql_DbConn::real_escape_string() should be compatible with DbConn::real_escape_string() in /siteroot/mydomain/public_html/formalms/db/drivers/docebodb.mysql.php on line 0

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11836not attemptedUser,Name,creditnormalab-initio0000:00:00.00

alfa24
FormaLms Master
Posts: 280
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Scorm and PDF uploads not working

Post by alfa24 » Fri Feb 08, 2019 9:28 pm

Ok, I think I found it, but I need more control. Contact me in private and I will debug it for you for free.
I'm Jasmines, the One

User avatar
canelli
FormaLms Guru
Posts: 482
Joined: Thu Nov 08, 2012 12:21 pm
Version: forma.lms 2.0
Contact:

Re: Scorm and PDF uploads not working

Post by canelli » Sat Feb 09, 2019 11:32 am

It seems you are using php 7.1 or greater

try using php 7.0
Cercate nel forum le riposte prima di chiedere. Check the forum before posting
---------------
Claudio Anelli
Joint Technologies - Sistemi avanzati per l'information technology

http://www.joint-tech.com
---------------

gbslearning
Newbie
Posts: 15
Joined: Fri Jan 25, 2019 11:52 am
Version: forma.lms 2.0

Re: Scorm and PDF uploads not working

Post by gbslearning » Sat Feb 09, 2019 12:29 pm

Hi Canelli
Thanks for your reply. I switched it up from php 5.6 to php 7.0 and set the config.php from mysql to mysqli but it has not made any difference. Could it be missing extensions? Is there a list of php extensions which need to be enabled anywhere do I can check they are all active?
Thanks for your patience

gbslearning
Newbie
Posts: 15
Joined: Fri Jan 25, 2019 11:52 am
Version: forma.lms 2.0

Re: Scorm and PDF uploads not working

Post by gbslearning » Sat Feb 09, 2019 12:35 pm

Just to add guys: Please do not contact me asking for ftp and admin access pretending you want to help then when I refuse (because it would be a massive security breach) refuse to help or give the solution you claim to know. No need to be a dick. If you do not want to help then don't offer. simples!

Not aimed at you Canelli. Thanks

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