Forget password function is not working

Anything about what happens on the user and teacher side
yasin
Newbie
Posts: 1
Joined: Thu Apr 21, 2016 9:58 am

Forget password function is not working

Postby yasin » Thu Apr 21, 2016 10:07 am

when i try to reset password by clicking forget password . and then provide email or username
it gives this error message :"error while processing the requested operation"

can any one help me please. :oops:

User avatar
max
FormaLms Guru
Posts: 1595
Joined: Thu Mar 01, 2012 10:41 am

Re: Forget password function is not working

Postby max » Thu Apr 21, 2016 10:17 am

Hi Yasin,

welcome on board!

Have you set your e-mail accounts in your LMS? The error message you quoted means that the system cannot send e-mail. So it's either you left the dummy e-mail address instead of inserting your desired e-mail sender, or that your server doesn't have the permission to send e-mails from an application. Or both :-)
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