Login as user from admin account

Questions about the backend functionalities: configuration, user management, course management, ...
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kodokbakar
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Joined: Sun Jul 14, 2019 11:29 pm

Login as user from admin account

Post by kodokbakar » Fri Aug 16, 2019 5:35 am

Is it possible to login as a user from administrator ID? In case we need to check for errors from the user side.

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max
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Joined: Thu Mar 01, 2012 10:41 am

Re: Login as user from admin account

Post by max » Fri Aug 16, 2019 7:41 am

Hi, sorry but I don't understand. If your user is a super admin or an admin, he would login as such.
If you want to check what a user sees, just create a demo user account
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kodokbakar
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Posts: 6
Joined: Sun Jul 14, 2019 11:29 pm

Re: Login as user from admin account

Post by kodokbakar » Mon Aug 19, 2019 5:20 am

So I have bugs reported by a specific user, and it's not reproducible in my side (even as a demo user account). I wanted to check by logging in as the user to see what the problem was - and so far what I did is that I reset the password and then login as the user, and ask them to reset the password later on. As this would be quite an inconvenience for the user, is there any way I can a) obtain the user's current password (but I think this will pose a security problem) or b) a workaround so as the admin I can login as the specific user and check what the user is experiencing.

alfa24
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Re: Login as user from admin account

Post by alfa24 » Mon Aug 19, 2019 7:39 am

Or, c) use SSO to impersonate the user.
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