helpdesk - "not email config"

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cao
FormaLms User
Posts: 60
Joined: Fri Oct 12, 2018 8:32 pm
Version: forma.lms 2.0

helpdesk - "not email config"

Post by cao » Wed Jul 10, 2019 5:11 am

I config the email on Setting --> System configuration --> Setting
Main options -- email setting ( Registrations and Lost passwords email sender, Help Desk email and Sender email address for alert messages )
I filled the info for all three fields -- Save changes and clear cache.

Still received the message -- "not email config" on the helpdesk form after I click submit.
Thank

cao
FormaLms User
Posts: 60
Joined: Fri Oct 12, 2018 8:32 pm
Version: forma.lms 2.0

Re: helpdesk - "not email config"

Post by cao » Thu Jul 11, 2019 5:27 am

Hello,
How to configure the email.
Any other setting for the email.
I am using hMailServer as my mail server.
Thank You
Last edited by cao on Thu Jul 11, 2019 6:02 am, edited 1 time in total.

cao
FormaLms User
Posts: 60
Joined: Fri Oct 12, 2018 8:32 pm
Version: forma.lms 2.0

Re: helpdesk - "not email config"

Post by cao » Thu Jul 11, 2019 6:01 am

I will try to reconfigure hMailServer.
That could be the problem

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alberto
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Joined: Fri Mar 02, 2012 9:18 am
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Re: helpdesk - "not email config"

Post by alberto » Tue Jul 23, 2019 4:21 pm

Also check your smtp configuration
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