Search found 8 matches

by Magda
Thu Jun 16, 2016 7:32 pm
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

Hi Claudio
I have tried with Chrome - the same problem, with Firefox it shows the first screen of the recorded video but now sound or progress further.
Any suggestions please?
by Magda
Wed Jun 08, 2016 9:11 am
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

Hi Max
Yes the above steps reflect what I am doing.
I have registered on the scorm test cloud and uploaded my scorm package - it runs without a problem there
by Magda
Tue Jun 07, 2016 1:42 pm
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

Hi Max Yes the course worked locally when tested before the upload. I have published for a LMS and uploaded the scorm object successfully, however when trying to play that it just shows the blank screen. I have taken note that I should play it as user not administrator and created a normal user but ...
by Magda
Mon Jun 06, 2016 3:37 pm
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

I have asked my db and below his response These will have to be taken up with the developers as this is code that they use to insert information into the database, it seems that the mysql code being used is generating errors when you insert an entry into the database. the full query will need to be ...
by Magda
Mon Jun 06, 2016 3:22 pm
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

Hi Max
I build the package on a local version of storyline and then upload on the web version of my lms. What do you suggest I do?
by Magda
Mon Jun 06, 2016 11:34 am
Forum: Installation and configuration
Topic: MP4 Videos
Replies: 3
Views: 3947

Re: MP4 Videos

Hi Max
Thank you for the feedback. It was the File Upload under Learning Object Management. Was able to resolve this with a setting on the database side.
by Magda
Sat Jun 04, 2016 2:42 pm
Forum: Administration Management
Topic: White Screen on Scorm Object
Replies: 15
Views: 15696

Re: White Screen on Scorm Object

Hi Max
I have the same problem that the screen will stay blank and am using Articulate Storyline 2
by Magda
Thu Jun 02, 2016 10:01 am
Forum: Installation and configuration
Topic: MP4 Videos
Replies: 3
Views: 3947

MP4 Videos

Hi,
Is there a plugin for MP4 videos? Get error message 'callmethod: media_003_video ticktime undefined. This plugin is not supported.